Frequently Asked Questions
Telemedicine offers a revolutionary way to receive medical care remotely, providing convenience, efficiency, and comprehensive health monitoring. Whether you're looking to understand how to schedule an appointment in one of our connected health boxes or wondering about the safety and benefits of telemedicine, you've come to the right place. Below, you'll find answers to the most common questions about our telemedicine services, how the remote health boxes work, and how to make the most of your virtual healthcare experience.
If you have any further questions, don't hesitate to reach out to us!
During a session in one of our boxes, you can perform a variety of diagnostic exams and monitoring, such as blood pressure checks, electrocardiograms (ECG), glucose measurements, and other vital signs. This data is transmitted in real-time to a doctor who will provide you with an immediate consultation.
You can schedule an appointment directly through our online platform. Select the box closest to you, choose your preferred available date and time, and confirm the booking. You will receive a confirmation notification via email or SMS with the appointment details.
Telemedicine allows you to access remote medical consultations and monitoring using digital technologies. Our remotely connected boxes are advanced healthcare devices that allow you to perform check-ups and monitoring on-site, sending the collected data to doctors in real-time. This data is analyzed by a doctor who can provide diagnoses and recommendations without the need for you to visit a clinic.
Yes, our telemedicine boxes are completely safe and comply with all health and privacy standards. The data collected is encrypted and securely transmitted to doctors for analysis, ensuring that your medical information is protected.
Yes, in many of our boxes you can have a real-time video consultation with a doctor. While your data is being collected and analyzed, the doctor can speak with you via video call, discuss the results, and provide personalized advice and diagnoses.
You don’t need to bring anything special. However, it might be helpful to bring a list of any medications you're currently taking or recent test results, so the doctor can have a complete overview of your health.
The duration of a session can vary depending on the type of exam or consultation required. Generally, a session lasts between 15 and 30 minutes. During this time, the box collects the necessary data and sends it to the doctor for analysis.
Yes, you can modify or cancel your appointment up to 24 hours in advance directly through the online platform. Simply log into your account, go to the "My Appointments" section, and make the necessary changes.
We accept various payment methods, including credit cards, debit cards, PayPal and Stripe. You can make the payment directly on the platform when booking your appointment.
After your session, the collected data will be securely stored in your digital medical record, accessible through our platform. You will also receive a report from the doctor with the session results and their recommendations. If necessary, you can schedule follow-up appointments or additional tests.